Every service based industry provides service to their customer to retain them by taking AMC. AMC stands for Annual maintenance contract where the company charges some lumsum amount from their customer for specified product for a fixed period of time and fixed services.
Annual Maintenance Contract management online web-based Software keeps track of all the information related to service contract with Multiple product , Software will send notification to the clients to renew AMC when your AMC is getting expired Under the contract product provide service to customer, call Taking, Complaint Management, Warranty management, and SMS & Email integration. Also your technician close Service call onsite, and create digital field service report.
When you add AMC an agreement will be automatically generated against the AMC. This agreement contract is a proof of new AMC for a particular time period. You can add multiple AMC terms and conditions in the master and you can use that while creating AMC. This will help you to maintain different terms and conditions based on client and product.